In this privacy policy we explain which data we use and how we save, protect and process this data. This privacy policy applies to our website www.cocopat.com (the "Website”) and the services that we offer (the "Services"). We comply with the General Data Protection Regulation (the "Relevant Legislation").

1. Personal data

To offer our Website and Services we process personal data. "Personal data" means any information relating to an identified or identifiable natural person. This definition used in our Privacy Policy is not identical to the definition of Personal Data as stipulated in the Relevant Legislation for reasons of readability.

2. Your permission

We can store your data at various moments, for example when you visit our Website, create an account via our Website, use our Services or when you contact us. We are allowed to process your data because we ask your permission via this privacy policy. In addition, we need your data to carry out the agreement between you and us. If you choose not to share your data, then we cannot process and deliver your orders.

We will not process your data without your consent, unless we are legally obliged to do so.

3. What data do we collect and how do we use your data?

To use our Services, we need the following data:

• Your name and surname
• Your date of birth
• Your address
• Your residence
• Your phone number
• Your e-mail address
• Your payment details
• Customer number

We can also store the following non-personal data if you use our Website:

• The type of your browser

4. Contests

If you participate in a campaign or contest, we ask the following data: name and surname, e-mail address, date of birth, phone number, residential address. In this way, we can carry out the campaign and announce prize-winners. We also measure the responses to our advertising.

5. Orders

For your order we need your name, date of birth, e-mail address, address(es), phone number and payment details. We will register, save and process your details to process your order efficiently and correctly. If necessary, we will also use that data for a subsequent guarantee. While processing your order we provide Mollie, Shopify and post.nl relevant personal data.

We will only use your personal data for the purposes listed above or any other purpose that is connected thereto. This way, your data will never be used by us in an unexpected way.

6. Security

We work hard to protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction. That way, unauthorized persons do not have access to your data. We take the following measures to protect your personal data:

• Secure network connections with Secure Socket Layer (SSL) technology

7. How long do we store your data?

We shall store your personal data for as long as necessary to fulfil the purposes listed above.

8. Transfer

We will only process your data within the European Union. We will only process your data outside of the European Union if the country has an effective protection level for your data.

We will never transfer your data to other countries or other parties then described above.

9. Cookies

Cookies are little (text)files which are stored on your computer. Your web browser stores these cookies when you visit our Website. These cookies will be retrieved when you visit our website again. This allows our Website to recognise you as a previous visitor.

We may use cookies to improve your user experience on our Website. Cookies are essential for the operation of our Website, make sure that you can visit our Website safely and track bugs and errors at our Website.

By storing cookies we make sure that:

• your items are kept in the shopping cart
• you shop safely at Cocopat
• the Website works efficiently
• we are able to track bugs, errors and abuse on our Website
• we can test improvements
• you can share items via social media such as Facebook and Google

You can change your cookie settings in your browser, if you don't want cookies to be sent to your device. We will not save cookies if you visit our Website. Please note that some features or services of our Website may not function properly without cookies.

10. Modifications to this privacy policy

We may update our privacy policy from time to time. When we change this privacy policy in a significant way, we will post a notification on our Website along with the updated privacy policy.

11. Your rights

The data we collect is personal. Therefore, you have the following rights:

• You may request access to the personal data we process about you;
• You may request us to correct, update, shield or delete your personal information in our records;
• You may request a copy of the personal data we have processed about you. We can - on your request - send this copy to another party, so you don't have to send the data yourself;
• You may file a complaint against processing your data;
• You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), if you are under the impression that we process your data unlawfully;
• You may always withdraw your consent to process your data. We cannot process your data from the moment you withdraw your consent.

Should you have further questions regarding this privacy policy, please contact us via the information below.

Contact information

Cocopat
Dertien Loten 29 
5223ZW Den Bosch
The Netherlands
This is not a visiting address 

KvK-number: 74556398
BTW-number: NL859946873B01
info@cocopat.com